L3 Diploma in Business Communication

Introduction
Unit 1:
4 Topics
Session 1: Steps in the Communication Process
Session 2: The 3X3 writing process
Session 3: Analysing the audience to anticipate them and select the best communication channel
Session 4: Identify techniques to employ adaptive writing
Unit 2:
4 Topics
Session 1: Drafting Workplace Message
Session 2: Achieving Variety With Four Sentence types
Session 3: Developing Business Writing Techniques
Session 4: Drafting Well-Organised and Effective Paragraphs
Unit 3:
4 Topics
Session 1: Preparing Digital-Age E-Mail Messages and Memos
Session 2: Texting Etiquettes
Session 3: How businesses use blogs to connect with internal and external audiences
Session 4: Identify the best practices for professional blogging
Unit 4:
4 Topics
Session 1: How business letters should be formatted
Session 2: Typical Request, Response, and Instruction Messages
Session 3: The components of effective negative messages
Session 4: Craft special messages that express thanks,recognition, and sympathy
Final Exam
Previous Topic
Next Topic

Session 2: Typical Request, Response, and Instruction Messages

L3 Diploma in Business Communication Unit 4: Session 2: Typical Request, Response, and Instruction Messages
Previous Topic
Back to Lesson
Next Topic
Login
Accessing this course requires a login. Please enter your credentials below!

Lost Your Password?
Register
Don't have an account? Register one!
Register an Account

Registration confirmation will be emailed to you.